When mishaps, accidents or disasters strike, you need an agent that knows how to handle your needs.

Even though you never plan to have a claim, when the unexpected occurs we will provide you with prompt and courteous service. Your Pratt Insurance Claims Specialist will guide you through the process, manage the investigation and oversee payment authorization.

Tips For Claims Reporting

  • Keep purchase records on all major household items.
  • Create an inventory of possessions and keep it current.
  • Maintain service and repair records to establish ownership and value.
  • Videotape or photograph your possessions and keep them with written documentation in a safe place (safety deposit box).

Filing A Claim

Pratt Insurance is dedicated to customer service. For this reason, we do not accept claims via online submissions. Please contact one of our Claims Specialists directly or our main office at the phone numbers below.

800.282.8590 (Delaware)

800.497.7288 (Maryland)
Fax 302.653.2370

Speak with a Claims Specialist

Rhonda Wilson
Rhonda Wilson

Vice President of Operations

302.653.6681 ext: 3106

Heather DiRubbio
Heather DiRubbio


302.653.6681 ext: 3105